Welcome to The Property Bird’s Privacy Policy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, thepropertybird.co.uk, and interact with our services. By using our website, you agree to the practices described in this policy.
Who We Are
The Property Bird is a property cash buying company based in the UK. We specialise in providing quick and hassle-free property sales to homeowners and landlords across the UK. . You can contact us at [email protected] or on 0208 064 2221.
Information We Collect
Personal Information
We may collect and process the following personal information:
- Contact Details: Name, email address, phone number, and postal address.
- Property Details: Information about the property you are looking to sell.
Non-Personal Information
We also collect non-personal information such as:
- Browser and Device Information: IP address, browser type, and operating system.
- Website Usage: Pages visited, time spent on the site, and other analytical data.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Our Services: Process your property sale, respond to inquiries, and provide customer support.
- Marketing and Communication: Send you updates, offers, and information about our services. You can opt out of marketing communications at any time.
- Legal Obligations: Comply with legal and regulatory requirements, such as anti-fraud measures.
- Improvement of Services: Analyse website usage to enhance user experience and our services.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfil our contract with you when you use our services.
- Legitimate Interests: To improve our services, conduct marketing activities, and ensure website security.
- Consent: When you have given explicit consent for specific processing activities.
- Legal Compliance: To comply with legal obligations.
Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party companies that provide services on our behalf, such as marketing and IT support.
- Legal Authorities: If required by law, to comply with legal processes or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include data encryption, secure servers, and regular security audits.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Correct any inaccuracies in your personal information.
- Erasure: Request the deletion of your personal information, subject to legal requirements.
- Restriction: Limit the processing of your personal information under certain conditions.
- Objection: Object to the processing of your personal information for direct marketing or other purposes.
- Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email protected]
Cookies
Our website uses cookies to enhance user experience and analyse website traffic. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Property Bird
2 Sheraton Street, London, W1F 8BH
[email protected]
0208 064 2221
Thank you for trusting The Property Bird with your property needs. We are committed to protecting your privacy and ensuring the security of your personal information.
